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Isetan Shinjuku POP UP 9/21-10/4
Can gift cards be used multiple times?
yes. Yes, as long as you have a balance on your card.
What if my gift card balance is not enough for my order?
You need to pay only the difference that is not enough.
Can gift cards be used in conjunction with coupon codes?
yes. Gift cards can be used as one of the payment methods.
Can I apply a refund to a gift card?
yes. If you paid using a gift card, you can apply a refund to the gift card.
How can I check my gift card balance?
Customers cannot check the balance of their gift card, but we can send you the balance if you contact us.
Can I cancel a gift card?
Refunds are only possible if the gift card has not been redeemed and you contact us within 14 days of purchase.