Legal notice

Company Name
Dodici Co., Ltd.

Aika Okochi

Business location
Postal code: 615-8215

Address: 23-11 Kamikatsura Onocho, Nishikyo Ward, Kyoto City, Kyoto Prefecture

Business contact information
We will respond within 2 business days.

About sales price
The selling price will be the displayed amount (displayed price/consumption tax included).

Payment method and timing of price
You can choose from credit card payment, bank transfer, convenience store payment, and others.
Please make the payment within 3 days after placing your order (excluding weekends and holidays). Please note that if payment is not confirmed within the deadline, the reservation will be automatically canceled.
Please bear the transfer fee.

Product delivery time
We will ship within 5 business days after payment is confirmed. We will confirm your payment upon shipping.

Delivery time: 2 to 5 days (Delivery may be delayed depending on your area, road conditions, natural disasters, and other circumstances surrounding the year-end and New Year holidays. Thank you for your understanding.)

We also accept orders from overseas. Shipping costs vary depending on the country, so please check before ordering.

Matters regarding special provisions regarding returns
Generally, we do not accept returns or exchanges unless the product is defective. As a general rule, returns and exchanges due to defects will only be accepted if the product is unused and within 7 days of receiving the product.
*Please note that we cannot accept returns or exchanges in the following cases.
・Due to the customer's convenience (differences in color, image, or size)
・If 7 days have passed since the product arrived
・If the product is soiled or damaged due to the customer's responsibility.